Failure to Follow Up – EMD and Communications This case examines a scenario where a Buyer’s Agent did not perform due diligence in ensuring that her clients’ EMD…

This case examines a scenario where the buyer’s agent failed to ensure that an earnest money deposit (EMD) provided to her was submitted to the escrow agent and…

Ordinary Care In this case study, an agent forgot to deposit the earnest money deposit in a timely manner.  Even though the agent was not responsible for the…

In this case study, the agent failed to make a timely deposit of the escrow funds. Despite having signed an acknowledgment of the Broker’s Policy and Procedure Manual, the agent still failed to input the contract and timely deposit the funds. Nevertheless, because of these policies and procedures, the Principal Broker was still able to discover the error and report the escrow violation to DPOR, ensuring that she properly supervised the agents in the firm.