Failure to Exercise Ordinary Care This case examines a scenario in which a buyer’s agent failed to exercise ordinary care and promote the interests of the client by…

Misrepresentation / Omission & Failing to Provide Reasonable Assistance to Client “Follow the Contract” This case study highlights the importance of agents hired by clients to follow…

The Situation: John Morton (“Morton”) was issued a real estate Salesperson license on January 4, 2019. On November 25, 2020, he became affiliated with Ye Olde Real Estate,…

The Situation: Stephen Branson was issued a real estate salesperson license and became affiliated with Virginia’s Best Realty, LLC on March 22, 2017. On March 9, 2022, Virginia’s…

Dishonest Conduct   This case examines a scenario in which a listing agent added an addendum to a contract increasing the agent’s commission by 1% without first obtaining…

“Delivering Reports Unasked” This case study highlights the importance of providing principals to the transaction written notice of any material changes to the transaction in a timely manner.…

Failure to Follow Up – EMD and Communications This case examines a scenario where a Buyer’s Agent did not perform due diligence in ensuring that her clients’ EMD…

This case examines a scenario where the Listing Agent failed to perform in accordance with the brokerage agreement. Agents should make sure to comply with all terms of…

In this case study, an agent is found to have furnished substantially inaccurate or incomplete information to the Real Estate Board in obtaining a license. It is imperative…

Dishonest Conduct This case examines a scenario where the buyer’s agent showed a property despite not having a confirmed appointment, and then later made misrepresentations to the Board…

This case examines a scenario where the buyer’s agent failed to ensure that an earnest money deposit (EMD) provided to her was submitted to the escrow agent and…

This case examines a scenario where the listing agent did not disclose her relationship to the seller of the property in writing, even though the agent made the…

This case examines a scenario where the Property Manager did not timely provide documentation that was required by the agreement to one of the principals to the transaction.…

We’ve recently had some questions regarding the sales clause in property management contracts and when the sales fee would be due to the REALTOR® property manager. Let’s first…

Failure to Disclose Brokerage Relationship   This case examines a scenario where the buyer’s agent did not engage in obtaining a written Buyer Brokerage Agreement. It is imperative…

Felony Conviction   This case examines a scenario where the agent was convicted of a felony. Pursuant to Board Regulations, it is a prohibited act to have been:…

Disclosure of Interest This case examines a scenario where the agent fails to take necessary steps when renting out a property that she owns. It is important to…

This case examines a scenario where the agent fails to provide appropriate disclosure and obtain appropriate written consent of all clients to the transaction at the earliest practical…

Earnest Money Deposit and Ordinary Care This case examines a scenario where the agent failed to receive and deposit the earnest money deposit before settlement. It continues to…

Complying with the Property Management Agreement In this case study, a property manager is found to have failed to perform in accordance with the terms of the property…

Felony Conviction and Failure to Report Disciplinary Action This case examines how serious the Real Estate Board takes felony convictions and the failure to report disciplinary action to…

Complying with the Lease In this case study, a property manager is found to have engaged in improper, fraudulent, or dishonest conduct when she modified the terms of…

EMD This case examines an escrow case where the agent neglected to turn in an Earnest Money Deposit (EMD) and failed to notify all principals to the transaction…

Improper Delivery of Instruments In this case study, an agent is found to have failed to provide written notice of material changes to all principals to the transaction…

Prompt Delivery of Documents In this case study, a broker is found to have improperly delivered instruments when he failed to provide copies of a lease to an…