How to File a Complaint
Have you been treated unfairly?
If you’re having an issue with a REALTOR® and think an ethics violation has occurred, we can help. If you aren’t sure what to do, please fill out the form at the bottom of the page and we will get back to you about next steps.
If you’re ready to file a complaint, click here.
Download Resources
- Sanctioning Guidelines
- 2024-NAR Code of Ethics
- 2023 NAR Code of Ethics (can be used until June 2024)
- Before You File a Complaint
- List of Local Associations that VAR handles Professional Standards 2024
- Virginia REALTORS Citation Policy
Questions?
If you have any questions, please contact the Professional Services Department at 804 249 5714 or email us at prostandards@virgniarealtors.org
Shavon Gunnell
Paralegal/Professional Standards Administrator
Tel: 804 249-5714 ext. 805
Tel: (804) 525-2947 ext. 802 (Professional Standards line)
prostandards@virginiarealtors.org
VAR Address:
Virginia REALTORS®
ATTN: Professional Standards – Shavon Gunnell
10231 Telegraph Road
Glen Allen, VA 23059
ETHICS RESOURCES | ARBITRATION RESOURCES | MEDIATION/OMBUDSMAN