“Who’s your client?” This case study highlights the importance of understanding who your client is. While this may seem obvious, when third parties (generally family members) are involved,…

This case examines a scenario in which a real estate licensee acting as a property manager failed to perform his requisite maintenance duties in compliance with the property…

This case study highlights the importance of providing accurate and updated information in listings and advertisements. When a licensee learns new information that would make a prior advertisement…

Violations Alleged   18 VAC 135-20-260.6 – conviction of a felony after initial licensure Facts Tony Rice (“Rice”) initially received his real estate salesperson license in…

This case examines a scenario in which a real estate licensee acting as a property manager incorrectly dispersed a tenant’s security deposit to the owner. When a real…

This case study highlights the importance of accurate written brokerage agreements, and a licensee’s obligation to comply with such agreements. When property managers bring existing clients to a…

This case examines a scenario in which a real estate licensee completed the terms of a purchase contract in a manner that violated the Virginia Real Estate Board…

Allegations Violation of 54.1-2132.A.4 of the Code of Virginia (Count 1) Violation of 18 VAC 135-20-260.11.g (Count 2) Violation of 54.1-2131.A.4 of the Code of Virginia (Count 3)…

This case study highlights the importance of providing reasonable assistance to your buyer in satisfying their contract obligations. The damage done illustrates why it is important to communicate…

On March 20, 2022, Anthony was issued a Real Estate Salesperson license. Anthony’s license is associated with the licensed National Real Estate Firm. On December 26, 2022, Stephen…

This case examines a scenario in which a real estate licensee woefully disregarded the listing agreement and failed to inform his clients of the offer. Real estate licensees…

This case examines a scenario in which a real estate licensee took instructions from a spouse who was not an owner, not included on the listing agreement, and…

This case examines a scenario in which a real estate licensee engaged in advertising in violation of Virginia Real Estate Board regulations by utilizing a mass-mailing advertisement which…

Background: In December of 2022, Kinsella Realty (“Kinsella”) entered into an Exclusive Right to Represent Buyer Agreement with Terrance Mann (“Mann”). The buyer agreement listed Archie Graham (“Graham”)…

“Winning Offer” This case study highlights the importance of understanding your clients’ objectives, expectations, and failing to safeguard your client. The damage done in this case illustrates why…

The Situation: Reece Beekman (“Beekman”) was issued a real estate salesperson license in May of 2022. Beekman is affiliated with Pack Line Realty, Inc. (“Pack Line”). In June…

  The Situation On April 6, 2017, Sharon Agent was issued a real estate salesperson license. In 2023, Agent was representing the seller of real property. On…

Failure to Exercise Ordinary Care This case examines a scenario in which a buyer’s agent failed to exercise ordinary care and promote the interests of the client by…

Misrepresentation / Omission & Failing to Provide Reasonable Assistance to Client “Follow the Contract” This case study highlights the importance of agents hired by clients to follow…

The Situation: John Morton (“Morton”) was issued a real estate Salesperson license on January 4, 2019. On November 25, 2020, he became affiliated with Ye Olde Real Estate,…

The Situation: Stephen Branson was issued a real estate salesperson license and became affiliated with Virginia’s Best Realty, LLC on March 22, 2017. On March 9, 2022, Virginia’s…

Dishonest Conduct   This case examines a scenario in which a listing agent added an addendum to a contract increasing the agent’s commission by 1% without first obtaining…

“Delivering Reports Unasked” This case study highlights the importance of providing principals to the transaction written notice of any material changes to the transaction in a timely manner.…

Failure to Follow Up – EMD and Communications This case examines a scenario where a Buyer’s Agent did not perform due diligence in ensuring that her clients’ EMD…

This case examines a scenario where the Listing Agent failed to perform in accordance with the brokerage agreement. Agents should make sure to comply with all terms of…